Privacy Policy

Last Updated: December 27, 2024

Introduction

We at ParseIQ Technologies Inc. ("ParseIQ", "we", "our" or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, "Services").

This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

1. Personal Data We Collect

We collect personal data relating to you ("Personal Data") as follows:

Personal Data You Provide

Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment information, and transaction history.

User Content: We collect Personal Data that you provide as input to our Services ("Content"), including prompts and other content you upload, such as files, images, and audio, depending on the features you use.

Communication Information: If you communicate with us, such as via email or our social media pages, we may collect Personal Data like your name, contact information, and the contents of your messages.

Other Information You Provide: This includes when you participate in our events or surveys or provide us with information to establish your identity or age.

Personal Data We Receive from Your Use of the Services

Log Data: Information your browser or device automatically sends, including your IP address, browser type, date and time of request, and how you interact with our Services.

Usage Data: Information about your use of the Services, such as the features you use and actions you take.

Device Information: Details about the device you use to access our Services, including operating system and browser.

Cookies and Similar Technologies: We use cookies and similar technologies to operate and improve our Services. For more details, please see our Cookie Policy.

2. How We Use Personal Data

We may use Personal Data to:

  • Provide, analyze, and maintain our Services.
  • Improve and develop our Services and conduct research.
  • Communicate with you about our Services and events.
  • Prevent fraud, illegal activity, or misuse of our Services.
  • Comply with legal obligations and protect your rights and safety.

3. Disclosure of Personal Data

We may share your Personal Data with vendors, service providers, affiliates, government authorities, or third parties to comply with legal obligations, prevent fraud, or protect your rights.

For example, we may share Personal Data with trusted partners for hosting, payment processing, and email communication.

4. Retention

We retain your Personal Data for as long as necessary to provide our Services or comply with legal obligations. The retention period depends on the nature of the data and the purpose for which it is processed.

5. Your Rights

Depending on your location, you may have rights such as accessing, deleting, or correcting your Personal Data. To exercise your rights, please contact us at support@parseiq.ai.

6. Children

Our Services are not directed to children under 13. If you believe we have collected information from a child under 13, please contact us to delete the information.

7. Security

We use reasonable measures to protect your Personal Data, but no system is completely secure. Please take care in deciding what information you provide.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with the effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: support@parseiq.ai.